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Privacy Policy
Effective Date: August 2025
Chatbot Max (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.chatbotmax.com and use our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following personal information when you voluntarily provide it through our contact forms, sign-ups, or payment processing:
First name and last name Email address Phone number Website URL Business name
We do not knowingly collect information from children under the age of 13.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our chatbot services Process payments via Stripe Send service-related communications, including emails and SMS messages for: Account setup and onboarding Service updates and system notifications Appointment or usage reminders Customer support and issue resolution Show relevant advertising, including remarketing campaigns through Google Ads and AdSense Perform analytics using Google Analytics to improve website functionality Respond to inquiries submitted via our contact form
Note: We do not send promotional or marketing messages via email or SMS. All communications are limited to service, support, and operational purposes.
3. Legal Bases for Processing Personal Data (GDPR)
If you are a resident of the European Union (EU) or United Kingdom (UK), we process your personal data based on the following legal grounds:
Consent: You have given us permission to process your data for a specific purpose. Contractual necessity: Processing is necessary to fulfill a contract with you. Legitimate interests: We use data for service communication, analytics, and service improvements where it does not override your rights.
4. Sharing Your Information
We may share your information with third parties to provide our services, including:
Payment processors (Stripe) Email and SMS providers (for service communications and support) Advertising and remarketing services (Google Ads, AdSense) Analytics providers (Google Analytics)
We do not sell your personal information to third parties.
5. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights:
Right to Know: You can request details of the personal information we collect, use, share, or sell. Right to Delete: You can request the deletion of your personal information, subject to certain exceptions. Right to Opt-Out: You can opt-out of the sale of your personal information.
6. California Online Privacy Protection Act (CalOPPA)
Our website allows users to visit without revealing personal information, but we disclose our privacy practices to comply with CalOPPA. Our policy explains what information we collect and how it is used, and it is publicly accessible on this page.
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
Improve site functionality Measure website performance Deliver targeted advertisements
These may include Google Analytics, Google Ads, and remarketing cookies. You can manage cookies via your browser settings.
8. Third-Party Services
We use the following third-party services that may collect and process your data:
Stripe – payment processing Mailchimp – email marketing Google Analytics – website analytics Google Ads / AdSense – advertising and remarketing
Please review the privacy policies of these third-party services for more information on their practices.
9. Your Rights (GDPR / UK GDPR)
If you are a resident of the UK or EU, you have the following rights:
Right to access, correct, or delete your personal data Right to restrict or object to processing Right to data portability Right to withdraw consent at any time
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
11. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, you can contact us: